Personal Loan Finance Online :: Contact Us

Contact Personal Loan Finance Online

personal.loanfinanceonline.com.au

How can we help you today?

Whether you have a question about Personal Loan Finance Online content or would like to suggest a topic, we welcome your feedback. You can explore our personal loan information and resources. This website publishes general information and tools; it does not accept loan applications, quote requests or borrowing enquiries, assess personal eligibility, match or refer visitors to providers, arrange credit or provide personalised advice.

We also value your feedback and suggestions -  they help us continually improve the Personal Loan Finance Online experience and ensure our content meets the needs of our users.

For general questions, compliments or complaints about our website, please write to Clark Family Pty Ltd at the mailing address below.

If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to brokers’ or providers’ application, policy, loan or claims systems.

For administrative questions or complaints about an enquiry previously submitted through this website, you may write to us at the mailing address below. This is not a service for new borrowing enquiries or referrals.

Please do not include sensitive personal or financial information in your correspondence, such as passwords, banking details, credit card details, Tax File Numbers or identification documents. Include only the information needed to explain your website question or complaint.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about our website, including the way your personal information has been handled, please write to us at the mailing address above in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If your complaint concerns a financial service provided by a broker, lender, insurer or other provider, contact that business first. If it remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide to us will be handled in accordance with our Privacy Policy. Information provided when contacting us is used to respond to your website question, feedback or complaint, not to collect borrowing requirements or refer you to a provider.

You can request access to or correction of your personal information at any time by contacting us in writing.

Website Operator

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

For general information about financial services licensing and regulatory matters, please visit the ASIC website.

Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.


Personal Loans Articles

Your Guide to Debt Consolidation Loans in Australia
Your Guide to Debt Consolidation Loans in Australia
Debt consolidation loans are a financial strategy many Australians use to manage their debt more effectively. Essentially, they allow you to combine multiple debts, such as credit cards, personal loans, and other liabilities, into a single loan with one monthly payment. This can make it easier to manage your finances and could potentially reduce the amount of interest you pay over time. - read more
Personal Loan Interest Rates, Comparison Rates and Fees Explained
Personal Loan Interest Rates, Comparison Rates and Fees Explained
Before taking out a personal loan, it is important to understand more than the advertised interest rate. Fees, loan term, repayment frequency and the comparison rate can all affect the total amount you repay. - read more
Refinancing Your Loan: Is It the Right Move for You?
Refinancing Your Loan: Is It the Right Move for You?
Loan refinancing is the process of replacing an existing loan with a new loan, usually with better terms. This financial strategy can be applied to a range of loans including mortgages, car loans, and personal loans. By refinancing, borrowers aim to achieve a more favourable interest rate, adjust the loan term, or consolidate debts. - read more
Are Unsecured Loans the Safer Choice? Weighing Your Options
Are Unsecured Loans the Safer Choice? Weighing Your Options
Unsecured loans are a type of lending product that allow borrowers to obtain funds without the need to offer collateral. This means that the loan is not tied to any physical asset, such as a house or car, which can be seized by the lender if the borrower defaults. - read more

Finance News

What a Steady Rate Setting Means for Boat Buyers
What a Steady Rate Setting Means for Boat Buyers
17 Sep 2026: Paige Estritori
The Reserve Bank’s latest decision to keep the cash rate steady gives Australian boat buyers a useful moment to pause, but it should not be mistaken for a guarantee that borrowing costs will stay simple or uniform. For households looking at a first trailer boat, a fishing upgrade, a personal watercraft or a larger family cruiser, the lending market remains highly dependent on borrower profile, boat type, deposit size, loan structure and lender appetite. - read more
Why hardship support is now a bigger loan issue
Why hardship support is now a bigger loan issue
17 Sep 2026: Paige Estritori
Financial hardship support is back in the spotlight across Australia’s lending market, with regulators and consumer advocates paying closer attention to how banks and non-bank lenders respond when borrowers ask for help. For households and small business owners already dealing with higher living costs, tax obligations, insurance premiums and uneven cash flow, this is more than a compliance story. It is a practical reminder that loan stress should be addressed before it becomes a missed-payment pattern. - read more
Card Spending Trends Keep Personal Loan Planning in Focus
Card Spending Trends Keep Personal Loan Planning in Focus
17 Sep 2026: Paige Estritori
The Reserve Bank of Australia’s latest retail payments update offers another useful snapshot of how households are managing everyday spending, card use and short-term credit. While payment data is not the same as loan approval data, it can still tell borrowers something important: the way money moves through a household each month can affect how comfortable a lender feels about future repayments. - read more
Why Online Caravan Listings Need More Care Before You Pay
Why Online Caravan Listings Need More Care Before You Pay
17 Sep 2026: Paige Estritori
Fresh consumer warnings about online vehicle scams are a timely reminder for caravan buyers to slow down before transferring deposits, sharing identity documents or arranging settlement. Caravans, camper trailers and motorhomes are high-value assets, and that makes them attractive targets for fake listings, cloned advertisements and sellers who pressure buyers to act quickly. - read more

Personal Loan Repayment Calculator

Personal Loan Repayment Calculator

The Great Australian Side-Hustle

The Great Australian Side-Hustle

Stay informed with MoneyTips

Get practical financial information, news, guides and resources.


Knowledgebase
Mortgage Document:
The physical contract agreement that a Mortgagee (lender) enters into with a Mortgagor (borrower) outlining the precice terms of a mortgage loan.